South Texas Behavioral Health Center Assignment Example | Topics and Well Written Essays - 750 words

South Texas Behavioral Health Center - Assignment Example With this in mind, it is important to concentrate on one specific player in the industry such as South Texas Behavioral Health Center, in order to get a clear picture of some of the strategies employed to gain competitive advantage. This requires a critical analysis and evaluation of both the internal and external environment of the health center. Gaining competitive advantage in the healthcare industry requires the provision of effective health care services. In most parts of the world, provision of health care services is done on a face-to-face basis with increased interactions between health care providers and patients. This implies that for health care providers to gain competitive advantage, it is important to improve interaction quality. For example, South Texas Behavioral Health Center specializes in providing personalized health care services that are carried out by highly qualified professionals led by a team of experienced psychiatrists (South Texas Behavioral Health Center, 2015). As such the quality of service delivery is seemingly high hence giving significant satisfaction to patients. The greatest resource in the healthcare industry is arguably a skilled and experienced workforce to ensure competence and quality service delivery. Nevertheless, incorporation of qualified physicians is a provision of the industry a s an effort to ensure appropriate service delivery. This can be attributed to the fact that the health industry is highly sensitive since it deals with the preservation of human health and life. However, the decision to ensure that health care providers are experienced is an effort by the health center to improve service quality hence gaining a competitive advantage due to patient satisfaction. South Texas Behavioral Health Center offers quality health care service through its six acute care hospitals.Conclusively, the healthcare industry plays an important role in the society since it ensures the health of the people. However, health care providers have to employ effective management strategies to ensure they gain competitive advantage. Health centers mainly focus on improving service delivery quality by ensuring they have a competent workforce. However, policies surrounding the healthcare industry provide for quality service delivery by ensuring employment of only qualified worker s. Additionally, the success of a health care center is heavily dependent on the external factors such as its positioning the level of competition it faces from other health centers. Therefore, it is important for health care centers to ensure they employ effective management strategies.